Contact Back TO Work
Back TO Work
ICT Apprentice
Dudley, West Midlands
Contact Back TO Work
- Hours
- Full Time
- Posted
- 3 hours ago
- Salary
- £26,100 - Annum
- Recruiter
- Back TO Work
- Closes
- 15 Jun 2026
- Course
- No
- Recruiter Type
- Direct Employer
Description
An exciting opportunity is available for an enthusiastic individual to join an IT Support company as an Information Communication Technician (ICT) Level 3 Apprentice. This role based in the West Midlands, is ideal for someone passionate about IT, eager to develop technical skills, and ready to support the digital operations of a growing business.
Duties
* Provide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systems
* Install, configure, and maintain IT equipment, including computers, mobile devices, and printers
* Support the management and deployment of operating systems and application software
* Monitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systems
* Assist with cyber security tasks and participating in IT security awareness initiatives
* Handle data backup and recovery procedures
* Create and update technical documentation and user guides
* Deliver xjnqpsq excellent customer service both in-person and remotely
* Collaborate with IT colleagues and other departments to solve problems and improve services
CANDIDATE REQUIREMENTS
* Independent skills
* Team work skills
* Organisational skills
* Good written and oral communication skills
* Self-Motivated
Ad ID: 5418188696
Stay Safe
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 6