Contact Contract Personnel Limited
Contract Personnel Limited
Field IT Support Engineer - East Anglia Based
Swaffham, Norfolk
- Hours
- Full Time
- Posted
- 14 hours ago
- Salary
- £30,000 - 40,000 - Annum
- Recruiter
- Contract Personnel Limited
- Closes
- 07 Oct 2025
- Course
- No
- Recruiter Type
- Direct Employer
Description
Field IT Support Engineer – East Anglia Based
Contract Personnel are working with one of the UK’s leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education Sector.
The Field IT Support Engineer is responsible for on-site support and troubleshooting across our clients’ locations, installation and configuration of new devices, device upgrades, client on-boarding and assisting with IT and Telecoms projects
How does the day-to-day look?
Provide On-Site Support and Troubleshooting
Respond and attend on-site as quickly as possible in emergency situations
Scheduled Floor Walking Services
Install new and upgraded IT and Telecoms Equipment
Support the installations of IT, Networking and Telecoms Projects
Support clients desk moves, internal office moves and office relocations.
Support the On-Boarding of new clients and existing clients’ new users and acquisitions
Build in-person trusted relationships with our clients and make yourself invaluable.
Keep our PSA / RMM and Documentation System up to date (ConnectWise)
Provide on-site support and services to one of our key clients where you are based
Provide support to our Service Desk and Provisioning Team when not travelling
UK Travel with occasional overnights.
You will have:
2 x Years Microsoft 365 / AD Support and Troubleshooting
2 x Years Windows 10 / 11 Experience
Experience in upgrading laptops and computers (memory and SSD)
Cat 5e / Cat 6 Network Cabling, Patching, Termination and Testing
Anti-Virus / Malware / Web Content Filtering
Draytek Routers (or similar) configuration and troubleshooting
Ubiquity WIFI (or similar) configuration and troubleshooting
Used to liaising with third party providers such at Dell and BT
Exceptional customer service / customer facing skills
Experience working within formalised processes (ISO 27001 Compliance / GDRP) etc.
Happy working in a fast paced / rapid change environment
Schedule:
9:00am to 5:30pm Monday to Friday with flexibility for travel
Salary:
Basic Salary £3(Apply online only) to £35,000 (DOE)
Guaranteed additional Bonus of £5,000 per annum to cover early starts / late finishes
What’s on offer?
New Company Van (Pool Van).
25 x Days Holiday plus UK Bank Holidays (Total 33 x Days Holiday)
Contributory Pension Scheme (NEST)
Personal Learning Plan with Quarterly 1:1 Reviews
Collaborative / UK Team Culture
Excellent Opportunities for Progression
Dell Laptop / Dual Monitors / Docking Station / VOIP Headset / Funded Mobile Phone.
Subsistence allowance for overnight stays, early starts and late finishes.
About Contract Personnel:
Contract Personnel are one of East Anglia’s longest standing, leading, independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment
Ad ID: 5416917350
Stay Safe
"Be wary of buyers asking to use 'Gumtree delivery' or 'Payments on Gumtree' because Gumtree doesn't offer these services currently. Requests from Whatsapp or SMS could be scams"
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Trade in person, use PayPal 'paying for an item or service' to transfer money"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 8
