Application Support Engineer

Description

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: Application Support Engineer

Location: Chester - 3 days in office essential

Contract: 12 months rolling contract initially

Daily rate: £300 Inside umbrella.

Our Operations team is looking for a skilled Application Support Engineer to support and maintain real-time communication and automation applications. These applications are Java-based and run on Linux environments.

We're seeking professionals with strong experience in Linux administration, SQL databases, and automation scripting, who can troubleshoot issues, maintain system stability, and support critical business applications.

Key Responsibilities

Support, maintain, and troubleshoot Java-based applications hosted on Linux servers

Develop, enhance, and maintain automation scripts using Python and PowerShell

Install, configure, and deploy software applications

Monitor system performance and investigate production issues

Perform application deployments, patching, backup, recovery, and disaster recovery activities

Create and maintain technical documentation

Monitor and analyse system and application logs

Work closely with infrastructure teams, including Database, Network, and Storage teams, to resolve incidents

Manage incidents through the ticketing system, ensuring timely updates and resolution

Escalate issues to relevant internal teams and third-party vendors when required

Carry out regular health checks, Splunk monitoring, and operational housekeeping tasks

Participate in an on-call support rota

Provide clear communication and updates to stakeholders and leadership teamsRequired Skills

Strong experience supporting Java applications in production environments

Solid Linux administration and troubleshooting skills

Strong SQL and database query-writing skills

Experience with automation scripting using Python and/or PowerShell

Experience with incident management, ticketing systems, and end-user support

Ability to analyse issues, assess business impact, and communicate effectively with technical and non-technical stakeholders

Familiarity with Splunk monitoring and operational support activities

Proficiency with Microsoft Office tools for reporting and data analysisDesired Skills

Strong analytical and problem-solving abilities

Ability to work effectively with both technical and business users

Experience contributing to process improvements and operational efficiency initiatives

Additional scripting or automation knowledge would be beneficialEducation & Certifications (Preferred)

Degree in Information Technology, Computer Science, or a related field, or equivalent practical experience

Relevant certifications in Linux, Java, SQL, Python, or PowerShell are advantageousAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. xjnqpsq This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Ad ID: 5418782648