Medical Receptionist — SW11 Medical Clinic, Clapham Junction (Polish speaker required)

Description

Start date: Immediate / ASAP

About Us

SW11 Medical Clinic is a well-established private medical and dental clinic in the heart of Clapham Junction. We offer a wide range of services including GP consultations, dental care, aesthetic medicine, dermatology, laser treatments, and health screening. We serve a diverse local community with a large Polish-speaking patient base.

The Role

We are looking for a friendly, organised, and proactive Medical Receptionist to join our team. You will be the first point of contact for our patients — greeting them, managing bookings, handling enquiries, and helping to promote our services and packages.

This is more than just a reception role — we're looking for someone who enjoys talking to people, can confidently recommend treatments and packages, and takes pride in delivering excellent patient care.

Key Responsibilities:

•Greeting patients and managing the front desk

•Answering phone calls and booking appointments

•Handling patient enquiries in English and Polish

•Promoting clinic services, health screening packages, and membership plans

•Processing payments and managing the diary for multiple practitioners

•Coordinating with doctors, dentists, and clinic management

•Maintaining patient records and ensuring smooth daily operations

What We're Looking For:

•Fluent English AND Polish (essential — approximately 50% of our patients are Polish-speaking)

•Excellent communication and people skills

•Confident, friendly, and professional manner

•Experience in reception, customer service, or healthcare admin (preferred but not essential — we provide full training)

•Basic computer skills

•Ability to multitask in a busy environment

•Interest in health, wellness, or medical services (a plus!)

What We Offer:

•£14/hour (above London average for medical receptionists)

•Full training provided — including video training programme and comprehensive knowledge base

•Friendly, supportive team environment

•Free health check-ups and dental cleaning for staff

•Staff discounts on clinic treatments

•Opportunity to grow into a senior reception / clinic coordinator role

•Beautiful clinic in a prime Clapham Junction location

How to Apply:

Send your CV and a short message about yourself to [EMAIL ADDRESS] or call us on 020 7223 5114.

We'd love to hear from you — even if you don't have medical reception experience, if you're a great communicator who speaks Polish and English, we want to talk to you!

Ad ID: 5418056206