Clinical Operations Manager

Description

Clinical Operations Manager

Location: Sandwich

Hours: 37.5 hours per week, 9am to 5pm

Salary: 40,000 per annum

We are seeking an experienced Clinical Operations Manager to lead national clinical operations and drive business growth in a patient–focused private healthcare setting. You will be responsible for strategic planning, reporting, and IT/system management to ensure operational excellence, maximise clinic capacity, and support continuous improvement across all clinical services.

Key Responsibilities

Lead the strategic planning and execution of clinical operations to meet capacity and revenue targetsOptimise clinic, doctor, and chaperone scheduling and manage clinic utilisation against patient demandManage the clinical booking system and ensure accurate data, reporting, and dashboards for managementOversee stock control, clinic readiness, and operational processesLead the onboarding, contract management, and performance reviews of clinics, doctors, and chaperonesEnsure compliance with regulatory standards and QMS policiesDeliver training on operational processes, systems, and in–clinic proceduresAssist with complaints, incident management, and corrective actionsPerson Specification

Proven experience managing clinical operations or healthcare service delivery teamsStrong strategic planning, organisational, and leadership skillsAdvanced ability to work with IT systems, booking platforms, and large data sets, with clear reporting skillsExperience managing clinic capacity, utilisation, and operational KPIsStrong stakeholder management, able to build effective relationships with clinicians and external partnersHigh emotional intelligence, with empathy and confidence when communicating with patientsHands–on, solutions–focused, and driven by continuous improvementExperience in health services or clinical operations is desirableWillingness to travel occasionally for clinic reviewsBenefits

25 days holiday plus 1 extra per year of service (up to 5 extra days)Pension auto–enrolment with 3% company contributionEmployee Assistance Programme (EAP) for mental health and wellbeingApplicants will only be considered if they are within a local travelling distance to Sandwich and have a full right to work in the UK.

Email: (url removed)

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

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Ad ID: 5417862126