Care Operations Manager

Description

Our client is looking for a strong, people–focused Operations Manager to lead the daily running of their branch. You ll oversee a team of Key Players, drive operational excellence, and help deliver outstanding care for our clients and Care Professionals.

What You ll Do Lead, motivate and develop a high–performing office team. Ensure all employment, equality and H&S standards are met. Manage day–to–day operations and deliver the Franchise Owner s growth strategy. Set targets, oversee budgets and monitor performance. Analyse key business data to drive productivity and improvements. Maintain high–quality service, compliance and care standards. Provide weekly/monthly reports and support annual planning. Uphold confidentiality, policies and best practice across the business. What We re Looking For Proven senior operational management experience. Strong team leadership and staff development skills. Experience improving office systems and using business data. Calm, professional approach under pressure. Excellent communication and stakeholder engagement skills. Highly organised, numerate, detail–focused and adaptable. Commercial awareness and strong negotiation ability. Confident IT user (Microsoft Office / Google Suite). Full driving licence and transport for local visits. Join a care organisation known for quality, compassion and excellence. Your leadership will directly shape our service, our growth, and the experience of our clients and Care Professionals.

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Ad ID: 5417513854