Administrator

Description

Administrator

Chichester

Up to £26,000 FTE (pro-rata)

Hyde is looking to recruit an Administrator to join our Property Services Team, based in Chichester. This is a part-time role (21 hrs per week) with flexibility on how hours are split across the week.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, we enable them to realise their potential, enjoy their environment, and contribute to their community.

As an Administrator, you will provide proactive and flexible administrative support across a range of property services, ensuring excellent customer service. You will handle customer enquiries relating to works orders and act as an escalation point for property repair issues.

Responsibilities

* Manage and respond to customer enquiries relating to property services.

* Act as escalation contact for customers experiencing property repair issues.

* Support with diary management and coordination across the team.

* Assist with damp and mould cases, ensuring proper follow-up.

* Maintain accurate records of customer interactions for tracking and reporting.

* Work with contractors and suppliers to ensure smooth resolution of repairs.

Skills and Experience

* Strong administration and organisational skills.

* Proficiency in Microsoft Office (Excel, Word – ideally intermediate level).

* Confident liaising between customers, customer services, and contractors.

* Proactive, quick learner who can use initiative and manage own workload.

Benefits

* A fantastic pension

* Life assurance

* Great holidays

* Award-winning flexible benefits package

* Volunteering days

Hyde is committed to building an inclusive workplace that reflects the diversity of our customers. We are proud to be a disability confident employer and will support you with any reasonable adjustments needed throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified

Ad ID: 5417155588