Technician 2

Description

Join a leading independent technology and services provider as a Technician 2.Job Overview:We are looking for a detail-oriented and proactive Hub Technician to manage ticket queues, stock, and hardware repairs while ensuring compliance with service-level agreements. This role is critical in maintaining smooth operations across our Hub and surrounding spokespeople.

Location: HelstonWorking Hours: 09:00am to 5:00pmContract Duration:1-Dec-25 till 30-June-25Daily Rate: A per hour rate, in-scope IR35, of GBP14.54/hr PAYE) OR GBP18.87/hr (umbrella company) Key Responsibilities:

Ticket Management: Handle and update tickets assigned to the Hub and surrounding spokes, ensuring timely resolution and adherence to service levels.Stock & Asset Management: Manage Hub stock, including scanning items in/out of locations and maintaining accurate asset records.Disposal Management: Oversee and process disposals through the Hub in line with contractual obligations.Hardware Repairs: Triage and perform repairs on in-warranty equipment; coordinate with vendors for parts and returns.Locker Replenishment: Ensure lockers are replenished as required.Service Improvement: Identify potential service issues and suggest improvements to the Team Leader.Compliance: Follow all agreed processes and procedures, including site regulations and company standards. Key Requirements:

Experience in IT support or hardware maintenance.Strong organisational and problem-solving skills.Ability to manage multiple tasks and meet deadlines.Familiarity with asset management and ticketing systems.Excellent communication and collaboration skills. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Ad ID: 5417408044