Robotics Technical Specialist

Description

Passionate about robotics and autonomous technology? Ready to put your technical skills to work in a customer-facing role?

We're working with an established international business looking for a Robotics Technical Specialist to support the growth of its autonomous cleaning solutions. This is a full time, permanent position which will be based in Banbury, with extensive travel throughout the UK and throughout the Nordics.

Combining technical troubleshooting, customer training and commercial support, this is an exciting opportunity to work with innovative robotics technology and help customers get the most from their investment.

What will you be doing?

Technical Expertise, Fleet Management & Troubleshooting:

Performing remote and on-site technical troubleshooting, software updates, and basic mechanical/electrical adjustmentsManaging and utilising cloud-based fleet management software, IoT telemetry, and web portalsProviding expert support on autonomous technology, including sensor technologies (LiDAR, sonar, optical sensors, 3D cameras) and autonomous navigation systemsCustomer Success & After-Sales Management:

Handling the technical delivery, deployment, onboarding, and site configuration of machineryDesigning and delivering training and enablement programs for both end-users' staff and internal sales/demo teamsManaging recurring customer feedback loops, ensuring high client satisfaction and proactively resolving technical or operational bottlenecksIdentifying successful deployments and collaborate to translate them into marketing case studies.Commercial & Sales Development Capabilities:

Analysing regional markets (Logistics, Retail, Healthcare, Public Spaces) to identify and target high-potential clients for autonomous cleaningExecuting high-impact customer pitches, product demonstrations, and live field trialsConducting physical site surveys and feasibility studies to assess facility layouts, flooring, and infrastructure viability for KIRA deploymentsInitiating, planning, and organising specialised robotics events and sales-driven workshops for partners and end-usersCross-Functional Link & Reporting:

Acting as the proactive, self-starting link bridging the gap between highly technical HQ engineers, regional corporate executives, and ground-level facility operatorsAnalysing robot performance metrics to evaluate operational progress and report findings directly to top management What are we looking for?

Proven experience in robotics, autonomous systems or industrial automationKnowledge of sensors, navigation systems and technical troubleshootingExperience supporting customers, delivering demonstrations or providing technical trainingStrong communication and problem-solving skillsA proactive, independent approach and a willingness to travelA full, valid driving licence A relevant technical qualification would be beneficial, alongside experience with cloud-based platforms or IoT systems.

If you enjoy combining hands-on robotics expertise with customer interaction and commercial development, we'd love to hear from you!

Salary is dependent on experience, plus exceptional benefits.

Ad ID: 5419257425