Contact Perfect Path Recruitment
Perfect Path Recruitment
CX Platform Deployment Engineer (VoIP & AI Focus)
Manchester
Contact Perfect Path Recruitment
- Hours
- Full Time
- Posted
- 15 days ago
- Salary
- £36,000 - Annum
- Recruiter
- Perfect Path Recruitment
- Closes
- 20 Sep 2026
- Course
- No
- Recruiter Type
- Direct Employer
Description
CX Platform Deployment Engineer (VoIP & AI Focus)
Location & Salary
*
Location: North West UK (Flexible / Remote)
*
Salary: £36,000 + Structured Progression
The Opportunity: Fast-Track Your Career into Enterprise CCaaS
Are you an ambitious Telecom Engineer or VoIP Specialist looking for a high-impact career pivot into Customer Experience (CX) Platforms?
We are seeking a driven engineer based in the North West of the UK to join our market-leading CCaaS (Contact Centre as a Service) business. This role goes far beyond traditional telephony—you will deploy unified enterprise ecosystems blending cloud voice, CRM integrations, and next-generation AI software.
Key Career Progression: One-to-one mentorship from a Senior Deployment Engineer who started in this exact role 2 years ago and has already achieved two promotions alongside significant salary increases. Full, certified training provided.
Key Responsibilities & Tech Focus
As a CX Platform Deployment Engineer, you will deploy scalable cloud solutions across four core areas:
*
VoIP Core & Migrations: Apply your background in IP telephony (SIP, RTP) and systems (e.g., Gamma, 3CX, 8x8, Mitel) to execute smooth voice carrier integrations and cloud migrations.
*
CCaaS Platforms: Full training provided to deploy major cloud contact centre solutions, including RingCentral, Zoom Contact Centre, and GoTo CX.
*
AI & Automation: Hands-on configuration of market-leading AI capabilities (intent recognition, self-service automation, agent assist).
*
Enterprise Delivery: Design and implement intelligent IVR routing, omnichannel workflows, and ensure robust QoS.
Candidate Profile
We are looking for a customer-focused Telecom Engineer based in the North West with a genuine passion for cloud technology and AI-driven innovations.
Technical Requirements
*
Proven VoIP Expertise: Strong foundation in IP Telephony protocols (SIP, RTP) and cloud voice networking principles.
*
Client-Facing Experience: Background in B2B technical delivery or deployment environments.
*
Relevant Systems: Hands-on familiarity with Gamma, 3CX, 8x8, Mitel, Cisco, or Avaya is highly desirable.
Mindset & Location
*
Location: Based in or within easy reach of the North West of England.
*
Passion for Cloud & AI: Authentic interest in cloud infrastructure and AI/automation transforming customer communications.
*
Growth Mindset: Proactive drive to complete fully funded certifications and rapidly scale your career.
Package & Benefits
*
Starting Salary: £36,000 per annum.
*
Clear Career Path: Guaranteed salary increases and promotion milestones upon completing training and key projects.
*
Fully Funded Training: Vendor certifications across leading CCaaS and AI platforms.
*
Flexible Working: Hybrid/remote options tailored for North West candidates. xjnqpsq
Ready to Apply?
If you are a North West-based VoIP engineer with a real passion for the future of Cloud and AI technology, apply today to fast-track your career in enterprise CCaaS
Ad ID: 5418677694
Stay Safe
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 6