Customer Service Coordinator Aerospace

Description

Customer Service Co-ordinator

Location: Segensworth, near Portsmouth/Southampton, Hampshire

Salary: Up to GBP34,000 plus five weeks holiday, 11% pension, share-save scheme, supermarket discounts, on-site gym, excellent training and strong support from a long-standing team.

Are you a Customer Service professional with experience in manufacturing or engineering? This is a fantastic chance to join a market-leading aerospace business, working in a fast-paced team of four supporting a growing customer base.

This full-time role is 38 hours per week, with flexible start times between 7 am and 9 am, finishing between 4 pm and 6 pm, plus a half-day on Fridays. You ll spend three days on site with the team and can work up to two days from home.

About the role

The company has many loyal, long-term partnerships, and you ll play a key part in maintaining these relationships and delivering excellent service. Most customer interaction is via portals, email and telephone. You ll manage allocated accounts day-to-day, keeping customers informed about deliveries, process orders, manage appointments and field complaints. You ll also take part in on-site (and occasional off-site) client meetings, supported by the manager and an experienced team.

What we re looking for

Proven customer service experience, ideally within manufacturing or engineering Strong communication skills and the ability to work collaboratively Good IT literacy and confidence using customer portals Interest in regulated standards and processes A proactive, focused approach with a willingness to learn This is an excellent opportunity to join a respected aerospace company employing 180 people on site, with steady year-on-year growth.

To find out more, contact Neil Williams at Kingdom People on (phone number removed), or click Apply Now to send your CV we ll review it promptly and be in touch.

Kingdom People is acting as a Recruitment Agency on behalf of its client.

Ad ID: 5417183517