Customer Service Advisor

Description

Sales Consultant / Customer Service Advisor Farnborough

GBP25,000 GBP28,000 (DOE)

Are you a confident communicator with a passion for building relationships and delivering exceptional service? Do you thrive in a sales-driven environment where every day is different? If so, this could be the perfect opportunity for you.

NEOS Engineering are seeking a Sales Consultant / Customer Service Advisor to join their team in Farnborough, the client specialise in Construction Plant Hire. You ll play a key role in supporting customers, providing tailored advice, and helping to grow the business by identifying opportunities and closing sales.

The Role Handle incoming enquiries (phone, email, and face-to-face) with professionalism and enthusiasm.

Build and maintain strong customer relationships, ensuring excellent levels of service at all times.

Provide product knowledge and tailored recommendations to customers.

Proactively follow up on leads and opportunities to maximise sales.

Process orders accurately and efficiently, ensuring smooth customer journeys.

Work closely with colleagues across the business to deliver results and achieve targets.

The Candidate Previous experience in sales, retail, or customer service (B2C or B2B).

Confident communicator with excellent interpersonal skills.

Strong organisational skills and attention to detail.

A proactive and driven mindset, with the ability to meet and exceed targets.

Comfortable working both independently and as part of a team.

IT literate, with the ability to use CRM systems and MS Office.

The Benefits Competitive salary of GBP25,000 GBP28,000 depending on experience.

Full training and ongoing development opportunities.

Friendly and supportive team environment.

Opportunities to progress within a growing business.

28 days holiday (including bank holidays).

Pension scheme.

Ad ID: 5417166274