Audio Visual Analyst

Description

Audio Visual Analyst

Location: London

Salary: Competitive

Contract: Permanent

Are you an AV specialist with a passion for technology and outstanding customer service? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces.

The RoleAs an Audio Visual Analyst, you will be the go-to point of contact for all AV queries and issues, ensuring smooth operation of equipment and delivering a high-quality experience for users and clients. You'll work closely with IT and Facilities teams, supporting live events, maintaining AV equipment, and driving improvements to enhance the overall service.

Key ResponsibilitiesAct as the first point of contact for all AV enquiries and issues.Provide on-site support for meetings, conferences, and events (including early starts/late finishes when required).Proactively maintain and check AV equipment to ensure reliability and availability.Deliver training and guidance to staff on AV and collaboration tools.Liaise with third-party providers and internal teams to resolve incidents and manage maintenance.Support AV requirements for new office fit-outs and upgrade projects.Suggest improvements and bring innovative ideas to enhance the AV experience.Skills & ExperienceSolid understanding of AV technologies including TVs, projectors, microphones, speakers, UC platforms, and connectivity equipment.Experience with Microsoft Teams, Zoom, Crestron, and Microsoft Surface Hubs.Strong IT knowledge, ideally with exposure to Microsoft 365.Excellent communication and problem-solving skills, with the ability to resolve issues under pressure.Highly organised, proactive, and detail-oriented.Knowledge of MacOS and Windows 11, and experience within professional services, is desirable.What's on OfferCompetitive salary and excellent benefits including pension, life assurance, private medical insurance, cycle-to-work, and more.Generous holiday allowance (29 days plus bank holidays, including Christmas closure).Hybrid working model (3 days in office, 2 from home).Free breakfast and lunch in the office.A friendly, supportive working culture with regular social events and wellbeing initiatives.

Ad ID: 5417326829