Junior AV Engineer

Description

Junior AV Engineer will provide onsite technical support for audio visual and collaboration systems, including troubleshooting, maintenance, and user support. The role requires a customer-focused, detail-oriented individual who can work effectively in a fast-paced onsite environment.

Key Responsibilities

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Provide onsite AV and video conferencing support, including walk-up assistance

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Diagnose, troubleshoot, and resolve AV system faults

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Support video conferencing and Microsoft Teams Room systems

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Perform low to medium risk maintenance tasks in line with health and safety guidelines

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Assist with installation, cabling, and peripheral changes

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Escalate complex or high-risk issues to senior engineers or resolver groups

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Support events, town halls, and webcast meetings as required

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Maintain and update technical documentation and asset records

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Coordinate room downtime and liaise with stakeholders as needed

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Manage basic stock control and goods receipt

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Work closely with vendors or third parties to restore services

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Deliver a high level of customer service and professional communication

Skills & Experience

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1–3 years’ experience in an AV Engineer or AV Technician role (preferred)

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Practical knowledge of AV and video conferencing systems

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Basic understanding of network architecture and IT systems

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Experience using AV tools and test equipment

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Ability to read and understand technical drawings or schematics

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Strong problem-solving skills and attention to detail

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Ability to work independently and under pressure

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CTS certification achieved or working towards

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Positive attitude with a willingness to learn and upskill

Work Location & Hours

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Primary work location is onsite at customer premises in Central London

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40 hours per week

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Occasional weekend or out-of-hours work may be required

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Occasional travel for site work, training, or team meetings

Ad ID: 5417764833