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Contact Perfect Placement

Perfect Placement

Apply on company site

Service Advisor

Cannock, Staffordshire

Perfect Placement

Contact Perfect Placement

Hours
Full Time
Posted
16 days ago
Salary
£32,000 - 35,000 - Annum
Recruiter
Perfect Placement
Closes
03 Nov 2026
Course
No
Recruiter Type
Direct Employer

Description

We are recruiting on behalf of our client for a Service Advisor position at a reputable independent garage near Cannock, Staffordshire. This is a full-time, permanent role offering stability, professional development, and the opportunity to work in a modern facility specialising in prestige, performance, and electric vehicles. The Service Advisor role is crucial in ensuring an exceptional customer experience from initial booking through to vehicle handover.

Benefits:

Competitive salary up to £33,000 basic (higher salary available for Senior Service Advisors)

Monday to Friday, 8:00 am – 6:00 pm; no weekends

Ongoing professional training and career development

Additional leave entitlement

Company pension scheme

Employee discount scheme

Discounted or free food options

Free on-site parking

Employee referral programmeDuties of a Service Advisor:

Manage the complete customer journey, ensuring transparent communication and excellent customer service

Handle service, repair, and MOT bookings efficiently

Prepare accurate job cards, estimates, and repair authorisations

Liaise effectively between customers and workshop technicians

Provide regular updates, explanations, and advice to customers

Coordinate parts orders and supplier communications

Process invoices, payments, and warranty claims

Maintain an organised, professional reception and waiting area

Support the workshop team by offering a seamless customer experienceRequirements:

At least 2 years’ experience as a Service Advisor within a franchise or independent garage

Good understanding of vehicle servicing, repairs, and MOT procedures

Strong customer service and communication skills

Professional appearance and conduct

Excellent organisational and administrative skills

IT-literate with the ability to adapt to management systems

Full, clean UK driving licenceThis Service Advisor role offers a genuine opportunity for career progression within a supportive environment. Our client values expertise in automotive customer service and provides full training on internal systems and processes. xjnqpsq

Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stafford and Staffordshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

Ad ID: 5418944757

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