Service Advisor

Description

Service Advisor

Our client is seeking a skilled and customer-focused Service Advisor to join their reputable dealership in Dartford.

The Service Advisor will be the primary contact for customers, delivering exceptional service from initial booking through to vehicle collection.

This is an outstanding opportunity for experienced motor trade candidates to develop their career within a dynamic and customer-centric environment.

Benefits of a Service Advisor:

Competitive basic salary of £33,000 per annum, with an OTE of up to £40,000

Full-time hours, 8am to 6pm, Monday to Friday, with weekend shifts on a rota basis

Paid holiday entitlement including bank holidays

Life assurance and access to contributory pension scheme

Industry-leading training and ongoing development opportunities

Supportive team environment committed to customer satisfaction

Employee discounts and perks on vehicle servicing, sales, and lifestyle benefitsDuties of a Service Advisor:

Act as the primary point of contact for customers, ensuring a welcoming experience from booking to vehicle collection

Manage customer appointments efficiently, providing clear information regarding vehicle service plans and repairs

Build and sustain long-term customer relationships through professional communication and follow-up

Complete all administrative tasks accurately, including updating vehicle records and processing paperwork

Assist customers with future vehicle service and maintenance requirements, acting as a trusted advisor

Collaborate closely with workshop technicians to ensure efficient workflow and high levels of customer satisfactionRequirements of a Service Advisor:

Proven customer service experience, ideally within the automotive industry or a related sector

Excellent organisational and communication skills with attention to detail

Ability to manage a busy workload and multi-task effectively in a fast-paced environment

Professional, patient, and positive attitude under pressure

Proficiency with dealership management systems or comparable software

A proactive team player dedicated to delivering outstanding customer service and maintaining high standardsIf you possess the relevant experience and are eager to progress your career as a Service Advisor within a reputable automotive dealership, we encourage you to apply.

This is an excellent opportunity to join a group that values staff development and customer satisfaction.

Contact Consultant Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dartford and Kent today to discover more about this fantastic opportunity. xjnqpsq

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today

Ad ID: 5418402477