Service Advisor

Description

Service Advisor

Our client, a well-established and reputable multi-franchised car dealership based in Cardiff, is seeking an experienced and motivated Service Bookings Advisor to join their team. This is an excellent opportunity for a skilled professional looking to develop their career within the motor trade sector. The Service Bookings Advisor role offers competitive salary, bonus potential, and an array of benefits, making it an attractive position for those passionate about delivering exceptional customer service in the automotive industry.

Benefits for the successful Service Advisor:

Starting salary up to £28,000 per annum, dependent on experience

Potential to earn around £33,000+ per annum with monthly bonuses based on performance

22 days annual holiday entitlement, increasing to 25 days after long service, plus bank holidays

Workplace pension scheme

Staff purchase discounts on cars, parts, servicing, and labour

Manufacturer-accredited training programmes

Participation in staff achievement events and meals, including bi-annual staff parties

Long-term career prospects within a reputable dealership group operating for over 60 yearsDuties of the Service Advisor:

Handle all incoming service department calls in a professional and timely manner

Book customer vehicles in for service and MOT appointments

Manage multiple car brands and coordinate with workshop teams to ensure smooth workflow

Upsell service plans and additional vehicle health checks to customers

Maintain accurate and up-to-date service diaries across multiple franchise brands

Provide proactive customer service, ensuring vehicle servicing is scheduled efficiently

Foster strong relationships with customers to promote repeat business and satisfactionRequirements Service Advisor:

Previous experience in a contact centre or customer service role within the motor trade is desirable but not essential

Strong desire to work within the motor industry

Excellent customer service skills with a friendly and charismatic telephone manner

IT literate and comfortable using booking systems and office software

Ability to work effectively within a team and independently

Organised and efficient, with good attention to detail

Full UK driving licence preferred but not essential

This is a compelling opportunity for a dedicated Service Bookings Advisor to join a leading dealership group. If you possess the relevant experience and a passion for delivering excellent customer service within the motor trade, this role offers long-term job stability and career growth. xjnqpsq

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs

Ad ID: 5418367013