Programme Manager

Description

Contract Opportunity - Lead Customer Program Manager

Location: Titchfield / Daedalus, Hampshire

About Our Client - Titchfield / Daedalus

Our client operates an established aerospace manufacturing business in Titchfield, Hampshire and is a recognised global leader in aerospace fuel systems. The site is currently undergoing a major transformation, relocating to a newly constructed, state-of-the-art facility at Daedalus. This new site will become the European Centre of Excellence for aerospace manufacturing, representing a significant investment in innovation, capability, and long-term growth.

Our client is a premier supplier of fully integrated fuel systems for both fixed-wing and rotary aircraft. The location is supported by extensive fuel and air system test facilities, enabling comprehensive validation across a broad range of operating conditions and fuel types.

The Role

Our client's Aerospace division within Fuel and Motion Control Systems is seeking an experienced Lead Customer Program Manager on a contract basis.

The role is responsible for leading customer programmes and cross-functional delivery activities across the business. The focus is on delivering high levels of customer satisfaction, driving continuous improvement, and ensuring full lifecycle financial performance. This includes ownership of customer programs, contracts, and commercial relationships, while providing leadership across multidisciplinary teams to ensure successful programme execution.

Key Responsibilities

Act as the primary customer interface for assigned programmes, site, or business unit

Improve organisational responsiveness to customer requirements

Communicate and manage customer expectations and contractual commitments internally

Own Profit and Loss responsibility for New Product Development programmes and projects

Ensure delivery against technical, schedule, cost, and quality commitments

Lead cross-functional programme teams and champion best-practice programme management processes

Drive issue resolution through collaborative team engagement and stakeholder management

Provide leadership within a matrix organisation across assigned project teams

Coordinate programme reviews and publish programme metrics and performance reports

Track earned value, quality, technical performance, and delivery across all programme phases

Integrate and manage programme risks, requirements, and interdependencies

Manage customer contracts, pricing, terms and conditions, and contractual flow-down

Develop and negotiate pricing and contract strategies

Ensure robust change management processes are applied

Provide regular programme updates on milestones, risks, and high-impact issues

Support the development of new business proposals and execution of overall programme plansQualifications

Essential

Bachelor's degree from an accredited institution

Minimum of 5 years' experience in Aerospace Program Management, Engineering, Customer Service, or Operations Preferred

Degree in Engineering (Mechanical, Electrical, Industrial, or Aerospace), IT, Business, or Management

MBA with engineering experience Skills and Experience

Willingness to travel up to 25%

Strong grounding in project management methodologies, tools, and processes

Excellent verbal and written communication skills, with the ability to present to senior xjnqpsq leadership and customers

Strong analytical skills and commercial awareness

Proven knowledge of the aerospace industry

Proven ability to lead multidisciplinary teams in the delivery of complex customer programmes

Experience managing programs involving complex systems or subsystems

Experience with moderate to high customer risk and Non-Recurring Engineering budgets

Experience delivering incremental revenue growth programs

Ability to operate effectively in diverse, global, and multicultural environments

Experience influencing senior leadership and providing actionable recommendations

Experience leading teams or managing people

Strong background in aerospace NPI programs

Risk management experience

Project Management Institute accreditation (PMP) is highly desirable Additional Information

Candidates must be legally authorised to work in the United Kingdom without current or future sponsorship

The successful applicant will be in contact with US ITAR-controlled technology, goods, and information. As a condition of engagement, additional screening may be required as part of the onboarding process

Ad ID: 5419107538