Domestic Cleaner, Office, End of Tenancy, Carpet Deep Clean, Student Cleaning 🧽

Very good experience, all love for McShine team, highly recommend...

McShine came to my house today and what a lovely company they are! Their response was fast, the price was fair, and the whole experience was excellent. They came to clean my oven, which I just couldn’t manage myself—it was in really bad shape, and I had no idea how to tackle it. McShine came with their “super powers” and made it spotless! Their communication, customer service, and punctuality were all on point. I’ll definitely be using them again and recommending them to others. Thank you, McShine!

Had an 'end of tenancy' service yesterday. Don't get me wrong, the cleaners themselves were friendly. But I'm not very happy with the organiser of the clean, Martin. Firstly, he showed up late. Then his whole team of cleaners were late. Secondly, he decided that the £180 quote was not sufficient for our house and that he'd have to charge us £250. We asked why that was and he stated the kitchen was dirty. The only thing that could be considered as reasonable to charge extra was the oven. So £70 for an oven clean seemed a bit ridiculous if we are paying £180 for the whole house. He seemed shocked that we challenged him and didn't really have much of an argument. We are a young couple so he may have thought we'd just bend over and pay the money. In the end, we decided that £210 was fair. However, after the service was finished, he kept badgering me for payment with texts and phone calls so I sent the money before being able to check the property. This morning, I checked my property. The fridge was still wet, and crucially, the oven is still filthy. I don't know whether this was done intentionally to screw our deposit over because we had haggled with him around the £70 extra charge. Either way, the service is not complete as we had agreed and we are very unhappy. It is our last day having this property and we were backing on this expensive cleaning service to guarantee our deposit back. With a dirty oven, the estate agents will likely charge us £100~. So we've paid £210 to be charged another £100, at least. Thanks. Avoid if you don't want to be conned or disappointed.

I contacted them early morning as my cleaner (form another service) had cancelled the same day and I was set to move out. Crystal was super helpful, kind and got in a cleaner within a few hours as it was an emergency. The cleaner did an amazing job and I was super happy and satisfied with the service!

Fantastic service and reasonably priced. Comfort was very professional and she did an amazing job cleaning my utility room. I was really impressed by how thorough she was. Would definitely recommend and I will be using them again very soon. Many thanks!