Contact Netbox Recruitment
Netbox Recruitment
Technical Customer Service Advisor
Kent
- Hours
- Full Time
- Posted
- 6 days ago
- Salary
- 26000.00 - 33000.00 GBP Annual
- Recruiter
- Netbox Recruitment
- Closes
- 09 Mar 2026
- Course
- No
- Contract Type
- Permanent
- Recruiter Type
- Direct Employer
Description
Technical Customer Service Advisor
26,000 plus quarterly bonus, OTE 33,000 ( Top earner currently earning 50,000)
Permanent role
Wrotham (own transport needed)
Monday to Friday 8am - 5pm with 1 in 3 Saturdays 9am - 4pm
25 days holiday rising to 30 after 5 years', subsidised gym membership, enhanced pension pay (5% rising every 5 years), private healthcare
Our client is a well-established, market leader in their field and is looking for a Technical Customer Service Advisor to join their product support / customer service department.
This is a fast-paced, varied role where you will be providing technical advice over the phone, organising engineer visits and discussing care / insurance options available.
Duties for this Technical Customer Service Advisor role will include but not be limited to:
Providing technical support on the telephoneOrganising and arranging engineer call-outsChasing engineers and updating customers where neededResponding to customer letters / emailsChecking engineer job reports Providing advice on care / insurance packages and upselling where possible (bonus paid on this)The successful Technical Customer Service Advisor will have / be able to:
Excellent communication skillsThe ability and willingness to learn technical products and processesConfidence in upsellingExcellent attention to detailNetbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.
All applications considered, apply or call Sarah on (phone number removed) option 2
Ad ID: 5417838043
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