Contact SER (Staffing) Ltd
SER (Staffing) Ltd
Service Representative
Birmingham, West Midlands
- Hours
- Full Time
- Posted
- 5 hours ago
- Salary
- 42000.00 - 46000.00 GBP Annual
- Recruiter
- SER (Staffing) Ltd
- Closes
- 27 Oct 2025
- Course
- No
- Contract Type
- Permanent
- Recruiter Type
- Direct Employer
Description
Service Representative (LCPs & Service)
Location:UK-wide (ideally Midlands-based or with strong motorway access)
Salary:Depending on experience
OTE:GBP50,000-GBP60,000
Holidays:25 days + UK bank holidays
Benefits:Company car, health insurance
Travel:High UK travel requirement
Company overview
A growing machine tool business delivering high standards of service and lifecycle packages (LCPs) to UK manufacturing customers.
Role overview
Own and grow service revenue across new and existing customers. You'll promote and deliver LCPs, services and upgrades, plan your own schedule, visit sites, and coordinate with engineering to ensure delivery meets agreed standards.
Key responsibilities
Manage and grow LCPs, service contracts and reactive support revenueDevelop new business and expand existing accountsPlan and manage your owncalendar,book site visits and reviewsScope service work and upgrades; prepare proposals and quotationsMaintain accurate CRM updates, pipeline forecasting and order trackingCoordinate with service/engineering for delivery and customer satisfactionRepresent the company's service standards at reviews and handovers Requirements
Strong CNC knowledge with Siemens and FANUC familiarity (essential)Proven experience in service sales or technical sales to manufacturing clientsCommercially minded with clear communication and negotiation skillsHighly organised, able to self-manage and travel UK-wideFull UK driving licence and right to work in the UK Nice to have
Experience selling service contracts/LCPs, spares or upgradesMachine tool or automation industry backgroundComfortable handling a range of order values and long/short sales cyclesCompetent with CRM tools and basic forecasting/KPIs What's on offer
Salary DOE with OTE GBP50k-GBP60k
Ad ID: 5417314924
Stay Safe
"Only access Gumtree from gumtree.com and do not follow links sent by other users"
"Share photos and ask lots of questions about the items you are buying and selling"
"If an ad or reply sounds too good to be true, it probably is"
"Use the 'Reply to ad' button for your safety and privacy"
"Don't reply to email addresses hidden in text and pictures"
"Beware of fake Gumtree, eBay or escrow sites and invoices"
1 of 6