Service Co-ordinator

Description

Service Co-Ordinator

Pitstone (LU7)

Days (Monday - Friday)

GBP30,000

We're looking for a motivated and organised Service Administrator to join our busy Milton Keynes team. In this role, you'll take ownership of spare parts administration, ensuring our customers and engineers receive the support and service they need to keep operations running smoothly.

Key Responsibilities:

Update, organise and plan customer service contracts keeping clear recordsLease directly with Customers to book in services, Breakdowns and Engineer site visitsBook any hotels requiredMake out job numbers, picking list, service check sheetsPick service parts, package and ship to siteTake control of jobs sheets after service / site visit.Assign job sheet for any parts that need to be identifiedInvoice Job sheetQuote partsOrder Parts required - Coordinate parts delivery date with engineer to fit parts if requiredMontor stock level, particular stock level of service parts.Process Customer training CertificatesIdentify new opportunities for service contracts with customers.SAP experience preferred but not essential. About You:

Strong customer focus with proven customer service experienceExcellent communication skills - both written and verbalA confident problem solver with the ability to multitask effectivelyExperience working in a performance-driven environment (SLAs/KPIs)Ability to remain calm and organised under pressureHigh attention to detail and strong organisational skillsA team player who enjoys collaborating with othersProficient in Microsoft Office, particularly ExcelExperienced user of SAP and CRM systems What We Offer:

Competitive salary up to GBP30,000Monday-Friday working hours (no weekends!)Supportive, team-focused environmentOpportunities for training and career progression In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest, please send your CV directly to Thomas Barkes at or call for a confidential discussion on .

Ad ID: 5417315416