Service Advisor

Description

Service Advisor Car Dealership

Basingstoke

Up to GBP35,000 basic, OTE GBP40,000

Full-time Permanent Monday - Friday 0730/08:00 - 17:30/18:00, 1 in 4 Saturdays 08:00 - 14:00

The Role

We re looking for a Service Advisor to join a busy car dealership in Basingstoke. You ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover.

Duties

Meet and greet service customers in the dealership Manage bookings, job cards, and workshop scheduling Upsell service plans, products, and accessories Keep customers updated on progress, costs, and approvals Ensure a professional handover on completion of work Deliver outstanding customer service to increase retention Requirements

Previous experience as a Service Advisor in a car dealership or motor trade environment Strong communication and customer-facing skills Ability to upsell products and meet targets Good organisational and IT skills (DMS experience an advantage) Full UK Driving Licence preferred Benefits

Up to GBP35,000 basic + bonus scheme Training and career progression with a franchised dealership Pension scheme and company benefits Friendly, supportive dealership team Apply today to join a leading car dealership in Basingstoke as a Service Advisor.

Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.

Ad ID: 5417496867