Sales Support Specialist

Description

Sales Support / Customer Service Specialist

£29,000 P/A + On Target Earnings (£33,000 OTE)

Gravesend, Kent

Full Time | Permanent | Monday to Friday

Do you have strong customer service and relationship-building skills?

Have you worked in a sales support, customer service, or account management role within a fast-paced environment?

Attega Group is currently partnering with our client in recruiting a Sales Support / Customer Service Specialist.

This is a varied and hands-on role where you will play a key part in supporting customer relationships, driving business growth, and supporting a busy commercial team. You will act as a central point of contact for clients, assisting with onboarding, account management, sales support, and day-to-day customer queries.

You’ll enjoy building relationships, working at pace, and bringing a proactive and organised approach to your work.

In return, our client is offering a salary of £29,000 P/A with On Target Earnings of £33,000.

Your responsibilities will include:

Acting as a key point of contact for clients, delivering excellent customer service

Building strong relationships with customers and managing agents

Supporting newly onboarded accounts throughout their first month, assisting with day-to-day queries and requests

Managing lapsed accounts and supporting client re-engagement activities

Supporting the Business Development team with follow-ups, administration, and customer communication

Chasing outstanding quotes, purchase orders, and resolving internal requests

Assisting with tender responses, compliance documentation, and account records

Researching prospect accounts and supporting business development activity

Maintaining accurate CRM systems and updating internal portals

Preparing reports on customer feedback, sales activity, and performance metrics

Supporting cross-selling opportunities across multiple service lines

Working closely with internal teams to ensure smooth end-to-end service delivery

Taking a proactive approach to resolving customer and operational challenges

Supporting continuous improvement initiatives and wider team objectives

The ideal candidate:

Experienced in a customer service, sales support, or account management role

A confident communicator with a professional telephone xjnqpsq manner

Strong relationship-building and organisational skills

Able to manage multiple priorities within a fast-paced environment

Positive, proactive, and solutions-focused with a “can-do” attitude

Comfortable working independently and as part of a team

Detail-oriented with strong accuracy and administration skills

Experienced using CRM systems and Microsoft Office packages

Target-driven and motivated to support business growth

Keen to learn, develop, and progress within the business

If you’re looking for a role where you can combine customer service with commercial impact and be part of a supportive, growing team, we’d love to hear from you

For more information on our Sales Support / Customer Service Specialist role, please contact Craig at Attega

Ad ID: 5418367163