Sales Coordinator

Description

Cherry Professional are pleased to be working with their long standing and well established client on a rare and fulfilling opportunity to join their small but dedicated and busy team on a permanent basis at their offices in Nottingham.

The role of Sales Coordinator to is to manage a seamless customer journey from start to finish ensuring all needs and expectations are met to a high level of customer satsifaction.

If you have previous experience in a Customer Service or a background in Administration and enjoy customer communication- please don't hesitate to apply!

Responsibilities

• Complete connections accurately and efficiently, either online, over the phone or via email.

• To check the orders received from business partner, for accuracy and feedback/ decline when appropriate.

• Review all paperwork received for accurate pricing, contract tenure and key data required in line with the appropriate network compliance guidelines.

• Manage a mailbox/ticket workflow, replying in a timely manner to any query or order request email/ ticket received.

• Make outbound calls to partners to keep them updated on order/query progress

• Maintain regular outbound engagement with all partners

• Maintain an up to date knowledge of products and services to ensure you can support with small order requests in support of Business Managers.

• Work as part of a team, assist colleagues to the best of ability

• To escalate any system issues received in a timely manner

Hours of work: Monday to Friday (37.5 per week)

Salary: £27318 per annum

Free onsite parking

31 days annual leaving (inclusive of Bank Holidays)

Other roles you may have applied for: Sales Administrator, Customer Service Executive, Sales Support, Sales Advisor, Customer Service Administrator, Account Manager

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role

Ad ID: 5416940092