Planning team leader

Description

Planning team Leader

Kings Hill, Kent

Up to 36,000 + 2,500 Annual Bonus - 8am-5pm Monday - Friday

Are you a passionate people leader who thrives in a fast-paced operational environment? Do you enjoy motivating teams, driving performance, and creating a culture focused on customer service excellence?

We're looking for an experienced Planning Team Leader to lead a busy operational planning function supporting a field-based engineering workforce. This is a fantastic opportunity for a confident and proactive leader to manage a team of 2 Planners and 20 Engineers, helping to deliver exceptional service and operational efficiency across the business.

The Role

As Planning Team Leader, you'll play a key role in ensuring engineer workloads, schedules and customer expectations are managed effectively. You'll be responsible for leading and developing the planning team while maintaining strong communication with engineers and stakeholders across the business.

This role is ideal for someone who enjoys balancing people management with operational coordination and who can inspire teams to deliver high standards every day.

Key Responsibilities

Lead, motivate and develop a team of 2 Planners and 20 EngineersDrive team performance through effective coaching, support and accountabilityOversee engineer scheduling and diary management to maximise productivity and customer satisfactionMonitor workload and resource planning to ensure operational efficiencyBuild strong relationships with engineers, planners and wider business teamsIdentify and implement process improvements within planning and operationsSupport SLA performance and ensure customer issues are resolved promptlyMonitor operational reporting and performance metricsMaintain high standards of communication and service delivery across the team

About You

We're looking for a strong people-focused leader who can bring energy, organisation and a positive mindset to the role.

You will ideally have:

Previous experience leading planning, scheduling or operational teamsStrong people management and coaching skillsExperience managing field-based engineers or mobile workforcesExcellent organisational and problem-solving abilitiesA proactive and hands-on management styleConfidence working in a fast-paced service environmentStrong communication and stakeholder management skillsGood IT and reporting skills

What's on Offer?

Salary up to 36,000 2,500 annual bonusEnhanced pensionPrivate healthcareMonday to Friday working patternSupportive and growing business environmentOpportunity to make a real impact within the operations teamCareer development opportunitiesIf you're an organised and inspiring leader looking for your next challenge in operations and planning management, we'd love to hear from you.

Ad ID: 5418437537