Help Desk Administrator

Description

Location: Central London

Pay: £13.50 per hour

Start Date: 21 September 2026

End Date: 18 December 2026 initially

Contract: Temporary – potential permanent opportunity depending on business needs

Hours: Full-time, Monday to Friday

Shifts: Alternating 8:00am–5:00pm / 9:00am–6:00pm, with 1-hour lunch

DBS: Basic DBS required

Parking: No onsite parking

We are recruiting for an experienced Helpdesk Administrator to join a busy Operational and Technical team based in London.

This is a varied facilities administration role involving the coordination of planned and reactive maintenance works, contractor arrangements and day-to-day helpdesk activities. There may also be an opportunity for the successful temporary worker to secure a permanent position, subject to business requirements.

### The Role

Your responsibilities will include:

Administering, allocating and closing planned and reactive works using a CAFM system

Processing subcontractor service records, permits and associated documentation

Cross-referencing information against the CAFM system to ensure records are accurate and up to date

Providing administrative support to the Operational and Technical teams

Planning and allocating resources for direct and third-party works, including out-of-hours activity

Coordinating access arrangements for engineers and contractors, including access to secure areas

Arranging contractor and engineer parking where required and ensuring the correct access procedures are followed

Supporting the local team with general administration

Undertaking additional administrative duties as required by the Helpdesk Manager, Supervisor or management team

### What We're Looking For

The three key requirements are:

1. Previous Helpdesk Administrator or similar facilities experience

2. Good IT and administrative skills

3. Previous experience using a CAFM system

Experience within facilities management, building maintenance, engineering helpdesks or contractor coordination would be particularly relevant. xjnqpsq

### Important

Due to the location of the role, applicants must be able to obtain a Basic DBS check.

£13.50 per hour | Central London | Monday–Friday | Immediate temporary opportunity

Ad ID: 5418979383