Contact Robert Walters
Robert Walters
Head of Customer Services & Insights
Nottingham, Nottinghamshire
- Hours
- Full Time
- Posted
- 2 hours ago
- Salary
- 55000.00 GBP Annual
- Recruiter
- Robert Walters
- Closes
- 01 Apr 2026
- Course
- No
- Contract Type
- Permanent
- Recruiter Type
- Direct Employer
Description
As Head of Customer Service and Insights, you will lead and manage our Customer Service teams within a dynamic contact centre environment. You will lead and develop teams to deliver outstanding customer experiences, ensure compliance with regulatory requirements, and drive continuous improvement through data-insights.
Key Responsibilities:
Develop and implement long-term strategies for Complaints, C click apply for full job details
Ad ID: 5417957528
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