Finnish Customer Care Advisor

Description

Finnish Speaking Careline Advisor

Hybrid from Canary Wharf | Full Time | Competitive Salary

We are looking for a Finnish-speaking Careline Advisor to join our Danone Careline team. If you're passionate about customer service and enjoy helping people, we'd love to hear from you.

The Role

As the first point of contact for Danone consumers, you'll provide support across multiple channels, handling product enquiries and complaints with professionalism, empathy and care. You'll take ownership of customer journeys, working to deliver the best possible resolution.

What We're Looking For

Fluent Finnish (spoken and written)

Strong English communication skills

Previous customer service experience preferred

Excellent communication and problem-solving skills

Good IT skills, including Microsoft Office and Google Workspace

Experience with CRM systems such as Salesforce is an advantage

Positive, self-motivated team player with a customer-first mindset

Working Hours

Contracted availability is 8am to 8pm, Monday to Sunday, with flexibility to work evenings and weekends as required. The Danone Careline operates between 8am and 4:30pm, Monday to Friday. xjnqpsq

What We Offer

Full training and ongoing support

Career development opportunities

Supportive and collaborative team environment

Opportunity to work with a leading global brandApply today and join a team dedicated to delivering exceptional customer experiences.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Ad ID: 5418965439