Customer Support Administrator

Description

Customer Support Administrator

Salary: £30,000 to £32,000 per annum, depending on experience

Leeds LS10, West Yorkshire

Permanent: Full Time

Profile

Our client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry. They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.

The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.

Key Responsibilities:

Understanding and interpreting client’s drawings and tender documentsWork closely with the sales team to obtain information and understand requirements for quotesUsing Excel to provide detailed and accurate quotations for clientsLiaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.Organising and prioritising daily workloadsNegotiating prices with suppliersAssisting the estimator with costing of bespoke furnitureScheduling of furniture for projectsUpdating internal systems and maintaining an organised and efficient working area for the teamAnswering the phone and when needed greeting visitorsProvide support to the Project ManagersScheduling of furniture for projects
Skills & qualifications:

A high energy, motivated and dependable individual with excellent communication skillsAble to perform calmly under pressure and maintain attention to detailA purchasing background would be an advantage but not essentialKnowledge and understanding of manufacturing.Excellent telephone manner with a good aptitude to build relationships with suppliersComputer literate – Must be competent in the use of Excel.Able to show initiative and manage own workloadEfficient and pro-activeAdaptable

INDLS

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Ad ID: 5417491346