Customer Service Representative

Description

Are you an experienced administrator or customer service advisor?

We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Customer service rep

Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible)

Pay: 13.45 per hour

Duration: Temp ongoing - Could potentially go perm based on performance

Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)

Main tasks include

Ensure that orders are received when goods/services have been supplied

Liaising with suppliers to resolve any invoice queries

Answering the telephones and passing on messages in a professional manner

Taking customer orders

Updating customers on orders and deliveries

Dealing with any customer queries

Supporting internal staff with pricing queries

Data entry

Requirements

Excellent IT skills and proficient in the use of Google suite

Flexible and adaptable attitude with ability to prioritise a range of different tasks.

Exceptional communication skills, at all levels, both written and verbal.

Excellent organisational and time management skills.

Excellent interpersonal skills with other members of staff at all levels of the organisation.

Confident, enthusiastic and tenacious

Previous admin or customer service experience

Ideally you will need a vehicle to get to site as there is no public transport available

Benefits:

Advice and editing on your current CV

Dedicated team throughout your journey within the role

Paid holiday

Exclusive online services including restaurant and retail discounts

Chance to receive 25 for referring a friend

Opportunity for progression into permanent roles

Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.

Ad ID: 5418241786