Customer Service Coordinator

Description

Job Title: Customer Service Coordinator Location: Leeds (LS3) onsite

About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers

across the UK and globally.

The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly.

What You'll Be Doing

Handling customer enquiries and processing orders accurately

Keeping customer records up to date

Working with internal teams to make sure orders are delivered on time

Dealing with queries, complaints, returns, and recalls

Supporting with credit control, including chasing overdue payments

Producing reports for the sales team and raising purchase orders

Helping with general admin, calls, and occasional reception cover What We're Looking For

Experience in a customer service or similar role

Strong communication skills and a friendly, professional manner xjnqpsq

Good organisation and attention to detail

Comfortable using IT systems and Microsoft Office

Someone proactive who enjoys solving problems and helping customers What's on Offer

£30,000-£32,000 depending on experience

A stable business with an international reach

Supportive team and a role with plenty of variety

Monday - Friday 8am - 4pm ( 37.5 hrs per week) Interested? Get in touch to find out more

Ad ID: 5418217343