Customer Service/Complaints Handlers - TEMP

Description

We are recruiting for multiple Customer Service / Complaints Handlers for a leading global financial services organisation in Redhill. This is a fast-paced, regulated environment where you'll manage customer complaints from receipt through to resolution, ensuring fair, accurate, and compliant outcomes.

Customer Service / Complaints Handlers

Redhill

GBP15.66 per hour

Mon-Fri, 9am-5pm

Temporary (up to 6 months)

Start Date: TBC

Key Responsibilities:

Handling customer complaints via phone and written communication.Investigating issues and identifying resolutions.Writing clear, professional responses.Liaising with internal teams and third parties.Maintaining accurate case records and meeting service standards.

What We are Looking For:

Previous customer service or complaints experience.Strong communication and problem-solving skills.Ability to manage high workloads in a busy environment.Organised, proactive, and detail-focused approach.

Initial office-based training, followed by hybrid working. Excellent opportunity to gain experience within a well-established global business.

For your information:

Interested? Please send your CV in as a Word format only

Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)

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Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

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Ad ID: 5418359105