Customer Service Advisor

Description

Job DescriptionWe're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Property Management Centre in Llandudno. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.Salary: GBP25,150What's in it for you? Support in training towards Level 3 qualifications, with GBP1,000 salary increase on passingBasic salary GBP25,000Industry leading training and developmentDemonstrable career ladderOpportunities for progressionCollaborative, rewarding and fun environmentTeam incentives Key responsibilities of a Customer Service Advisor:The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: Outstanding Customer Service skillsSolid administration skillsResilient, positive, numerate and detail orientedOrganised and able to prioritise workload in a faced paced environmentExcellent verbal and written communication skillsIT literate (MS Office, internet, email systems) Benefits: Aviva Digi care + workplace / Cycle to work schemeColleague discount scheme / Perks at work / Gym discountsLife assurance / Workplace pension scheme Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.CC00742

Ad ID: 5418025856