Customer Service Advisor

Description

Customer Service Advisor - Edinburgh

Salary: 25,000

Hours: Monday to Friday, 9:00 AM - 5:00 PM

Contract: Full-time, Permanent

Start Date: January

About the Role

We're looking for a dedicated Customer Service Advisor to join a dynamic team in Edinburgh. In this role, you'll handle inbound calls, supporting customers with queries and ensuring every interaction is professional, helpful, and efficient. If you thrive on delivering exceptional service and enjoy problem-solving, this is the perfect opportunity for you.

What You'll Do

Answer inbound calls and assist customers with a wide range of queries

Provide clear, accurate information and resolve issues promptly

Maintain detailed records of customer interactions using internal systems

Work collaboratively with colleagues to ensure a seamless customer experience

What We're Looking For

Previous experience in a customer service role (phone-based preferred)

Strong communication and listening skills

Ability to work in a fast-paced environment while maintaining attention to detail

A positive, professional approach to customer care

Benefits

Competitive salary of 25,000

Monday to Friday schedule - no weekends!

Amazing benefits package

Full training and ongoing development opportunities

Supportive team environment

Ready to start your new career in January?

Apply now and take the next step toward a rewarding role in customer service!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Ad ID: 5417558411