Customer Service Advisor Neasdon

Description

Role: Customer Service Advisor

Location: Neasden

£27,000 basic salary + £1,000 annual bonus

40 hours per week - Monday to Friday shifts between 8am and 6pm

Weekend work required on a rota basis

• Saturday: 10am to 5pm

• Sunday: 10am to 4pm

We are currently recruiting for a Customer Sales Advisor to join a busy and customer focused operation in Neasden. This is a fantastic opportunity for someone with strong customer service and sales skills who enjoys working in a fast paced environment.

The successful candidate will play a key role in delivering excellent customer service while supporting the day to day running of the site.

Key Responsibilities

• Handling customer enquiries both face to face and over the phone

• Advising customers on available services and identifying suitable solutions

• Maximising sales opportunities and supporting store targets

• Completing administration accurately and in line with company procedures

• Maintaining high standards of cleanliness and presentation across the site

• Carrying out lone working duties when required

• Acting as a key holder in the absence of management

• Assisting with store rounds and general housekeeping duties

• Supporting with forklift duties where required

• Assisting with debt management and payment collection

• Providing an excellent level of customer service at all times

What We Are Looking For

• Previous experience in customer xjnqpsq service or sales

• Strong communication and listening skills

• Confident speaking with customers face to face and over the phone

• Organised with good attention to detail

• Comfortable working independently and as part of a small team

• Positive and proactive approach to work

• Ability to work towards targets and deadlines

This is a great opportunity to join a stable and growing business offering long term progression and a supportive working environment

Ad ID: 5418367032