Customer Service Administrator

Description

Sales Support Administrator. (BL7) £13.50 per hour

An opportunity has arisen to join a successful organisation within their Sales Support team. This is a mixture of customer services and administration, NO inbound or outbound sales calls are involved!

It is working 40.5 hours across 5 days per week. Tuesday and Wednesday 9am- 4pm, Thursday and Friday 7am - 5pm and Saturday 6am - 3pm. ( After a 6 month successful probation period, Saturdays can be worked from home ).

Or, you can do half day on Tuesday, and then Thurs - Sat ( same hours as above) This would be 31 hours per week in total

The role will be split giving support to three different departments on different days as follows;

Tuesday ( half a day ) Duties will be supporting the Accounts team

* Processing invoices and payments (no previous Accounts experience needed - just need to be good with numbers )

Tuesday (1/2 day) and Wednesday, Duties will be supporting a team of 4 Loss Assessors;

* Liaising with customers to advise and update them on the progress of their case

* Scheduling appointments for Surveyors and other 3rd party appointments

* Updating client case notes

* Corresponding via telephone, email and letter

Thursday, Friday and Saturdays, Duties will be Admin support to the Sales team;

* Carrying out research on social media and other sources, tracking down potential leads to pass to the sales team to follow up

* Internal and external calls to the sales team and external parties – not sales calls

* Responding to emails

* Creating letters / documents

To be successful, you will have excellent IT and communication skills and be a strong team player. Previous customer service and administration experience is essential. xjnqpsq

Please forward your CV for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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Ad ID: 5418353559