Customer Service Administrator

Description

Customer Service Administrator

Corsham, Wiltshire

£12.73 per hour + holiday pay

4-6 week Temporary Assignment | Immediate Start!

Are you an experienced customer service professional who enjoys delivering exceptional support? Are you available to start right away? If so, this could be the ideal temporary role for you!

We are working in partnership with our client to recruit a confident and proactive Customer Service Administrator to join their expanding team in Corsham. In this key position, you will act as the main point of contact for customers, ensuring they receive a friendly, efficient, and high-quality service at all times.

Key Responsibilities:

Contact customers to arrange and confirm deliveries

Handle customer enquiries via phone and email

Liaise with third-party logistics providers

Schedule appointments and manage diaries

Maintain accurate electronic records and documentation

Communicate with external organisations as required

Ensure all paperwork is complete and correct

Provide general administrative support to the wider team Person Specification:

Previous customer service experience is essential

Excellent communication and organisational skills

Professional, confident, and personable telephone manner

Ability to build rapport quickly with customers and colleagues

Strong working knowledge of Microsoft Office

Able to remain calm and effective under pressure and meet tight deadlines Hours of Work

Week 1: Monday-Friday, 8:00am-4:30pm

Week 2: Monday-Friday, 10:00am-6:30pm

(Shifts then alternate weekly)This position requires an immediate start, so applicants must be available without notice. Due to the location, access to your own transport would be highly beneficial. xjnqpsq

We aim to contact successful candidates within 7 working days. If you do not hear from us within this timeframe, please assume your application has not been successful on this occasion

Ad ID: 5417692823