Customer Experience & Project Coordinator

Description

CUSTOMER EXPERIENCE & PROJECT COORDINATOR

CREWE - MONDAY TO FRIDAY

UP TO 40,000 + PROGRESSION + GREAT CULTURE

Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors.

They are looking for a Customer Experience & Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management.

You'll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment.

This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step.

THE ROLE:

Supporting the planning, scheduling and coordination of international project timelines and deliverablesMaintaining accurate project documentation, trackers, reports and internal systemsPreparing project briefs, client updates and internal communicationsLiaising with internal teams to ensure alignment on key milestonesMonitoring progress against KPIs and flagging any risks or delaysAssisting with supplier coordination and global logistics planningDelivering timely, professional communication to clients and stakeholdersEnsuring all written communication meets the organisation's standardsSupporting the Project Manager during client meetings, taking minutes and tracking actionsUsing project management tools and software to track tasks, timelines and dependenciesContributing to continuous improvement initiatives across project workflowsEnsuring full compliance with internal procedures and external regulations

THE PERSON:

Strong organisational and time-management skillsExcellent attention to detail and a methodical approachConfident communicator with strong written and verbal skillsA proactive learner with a desire to develop within project managementComfortable managing multiple tasks and deadlinesProficient in Microsoft Office (Excel, Outlook, Teams, Word)Experience using project management tools such as (url removed) or Asana is beneficialBy sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Ad ID: 5417518059