Customer Coordinator

Description

Looking for your next opportunity as a Customer Coordinator?

Join a support-focused technology company that provides equipment, software, and training solutions to help people work more effectively. As a Customer Coordinator in this organisation, you'll play a key role in supporting business clients, managing service requests, and ensuring smooth coordination of deliveries, training, and coaching. This Customer Coordinator role is perfect for someone highly organised, detail-oriented, and passionate about helping clients have a seamless experience.

What will you be doing as a Customer Coordinator?

Responding promptly to client email enquiries and telephone callsManaging and processing client requestsCoordinating on-site and remote services, including deliveries, training, and coachingPreparing quotations and handling customer payments efficientlyLiaising with internal teams such as Business Development, Warehouse, Procurement, Training, and CoachingMaintaining accurate data entry and records across internal systemsMonitoring KPI's and ensuring tasks are completed within agreed time-framesFollowing up on outstanding cases to ensure clients remain supported throughout their journey

We would LOVE to hear from you if you have the following skills and experience:

Previous experience in an administrative, coordination, or customer service roleExcellent verbal and written communication skills, with professional telephone and email mannerStrong organisational and time management abilitiesAttention to detail and accuracy in all administrative tasksAbility to take initiative, problem-solve, and follow up independentlyEmpathy and understanding when working with diverse clientsProficiency with email, CRM systems, Microsoft Office, and online administrative platformsExperience coordinating services or managing logistics for training, coaching, or equipment delivery

What will you get in return for your work as a Customer Coordinator?

Competitive salary of 28,000pa28 days annual leave plus a birthday day offPrivate healthcare scheme and employee recognition awardsFlexible working optionsCasual Fridays, company events, and overtime availabilityFree Parking

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Ad ID: 5418001314