Contact Blue Arrow
Blue Arrow
Customer Care Specialist
Midlothian
- Hours
- Full Time
- Posted
- 4 days ago
- Salary
- 26000.00 - 27000.00 GBP Annual
- Recruiter
- Blue Arrow
- Closes
- 16 Jan 2026
- Course
- No
- Contract Type
- Permanent
- Recruiter Type
- Direct Employer
Description
Put Customers First and Build Your Career in Customer Service
Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment.
Key Responsibilities
Handle inbound and outbound customer queries via phone, email, live chat, and social mediaProvide clear advice and support throughout the customer journeyResolve issues quickly and effectively, ensuring customer satisfactionCoordinate with suppliers and partners to guarantee smooth service deliveryManage complaints with empathy and a solutions-first approach
What We're Looking For
Excellent communication and active listening skillsStrong problem-solving ability and attention to detailAbility to multitask and manage workload effectivelyPrevious experience in customer service, contact centre, or retail support roles preferredPositive attitude and team player mindset
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Ad ID: 5417596989
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