Customer Care Advisor

Description

Customer Care Advisor (Temporary - Spring Season)

Flexible Hours | Work from Home (after training)

Approx. 20 hours per week | 15‑week assignment starting mid‑March

Are you looking for a flexible, part‑time role where you can provide exceptional customer support from home? We're seeking two Temporary Customer Care Advisors to join a friendly, customer‑focused team during the busy Spring season. This role offers the perfect blend of structured training followed by remote working once you're fully up to speed.

You'll be the first point of contact for customer enquiries via email, ensuring each interaction is handled promptly, accurately and with a warm, professional approach. If you enjoy helping customers, take pride in attention to detail, and feel confident navigating online systems, this could be an excellent fit.

Duties:

Responding to customer emails with clear, accurate and helpful information

Using Shopify to review order details, issue refunds and create replacement orders

Tracking parcels online and assisting customers with delivery issues

Providing a high standard of service and maintaining a positive customer experienceWhat we are looking for:

Fully computer literate

Excellent written communication skills

Strong accuracy and attention to detail

Experience in a customer‑focused role

Professional and friendly phone mannerWhy work for Adecco?

Candidate of the month incentives

Boost rewards - discount vouchers and collect points to spend!

Support programmes

Eye Care vouchers

Competitive pension schemeReady to Join?

Don't miss out on this fantastic opportunity! Apply today and embark on a rewarding journey with our client.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. xjnqpsq

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Ad ID: 5417746345