Commercial Coordinator

Description

Role: Commercial Coordinator

Location: Bristol (Onsite)

Salary: 30,000 per annum DOE

Reporting to the Commercial Manager, the Commercial Coordinator sits at the heart of the Commercial team, acting as the face of Broadway to both customers and suppliers. They ensure customer requirements are understood internally and that supplier orders are delivered on time and in full. The role also maintains close ties with the Business Development team to stay aligned with future pipeline and strategy.

Responsibilities:

Managing customer communications

Maintaining accurate data and systems

Working closely with production teams to balance the order book and monitor delivery performance

Negotiating order book changes

Proactively addressing delivery risks

Responding promptly to customer concerns

Attending meetings and progress reviews as required

Manages supplier scorecards

Keeps accreditations up to date

Oversees raw material receipt

Handles onboarding of new suppliers, from appraisal through to system setup

On the supplier side, the role covers raising and managing purchase orders for:

Raw materials

Sub–contract suppliers

Tooling and consumables

With a focus on on–time, in–full delivery, responsibilities include:

Conducting regular order book reviews

Mitigating risks to delivery schedules

Resolving quality issues

Maintaining clear communication with internal stakeholders

Experience

Experience managing customer communications (email, calls, account updates)

Handling customer complaints and resolving delivery or quality issues

Building and maintaining strong relationships with clients and internal stakeholders

Leading or contributing to review meetings and progress updates

Raising and managing purchase orders along with Negotiating changes to orders, schedules, or delivery expectations

If suitable, please apply or contact (url removed)

Ad ID: 5418226007