Check-in Agent

Description

Check-in Agent

Hourly Rate: £12.43 per hour

Hours: Shift patterns including early mornings, afternoons and weekends (must be able to drive)

Location: Christchurch

Tru Talent are proud to be partnering with one of the UK's leading airports, currently seeking a friendly and professional Check-in Agent to act as an ambassador and first point of contact for passengers. This is a fantastic opportunity with the potential to lead to a permanent position.

Job Overview:

As a Check-in Agent, you will play a key role in delivering excellent customer service to passengers travelling through the airport. Working on behalf of customer airlines, you will assist with a variety of duties including check-in, boarding, passenger assistance and general airport support, ensuring travellers enjoy a smooth and positive journey.

Key Responsibilities of the Check-in Agent:

Assist passengers throughout the arrival and check-in process

Provide support for passengers with additional requirements, including unaccompanied minors (UM), VIP passengers and wheelchair assistance

Guide passengers through Customs, Immigration and quarantine where required

Make public address announcements when necessary

Support colleagues across the airport to ensure wheelchairs, strollers and luggage remain with passengers on arrival

Operate airport systems and specialist equipment including air-bridges, scanners and airline software

Produce work-related documentation where required

Maintain the highest standards of safety, security and customer care at all times

Assist with aircraft cleaning when required

Carry out any additional duties as required by the operation

Please note, this list outlines the core responsibilities and may vary depending on operational needs and location.

Skills and Experience required for the Check-in Agent:

Flexible to work a range of shifts including early mornings, evenings, nights, weekends and bank holidays

Ability to travel to the airport when public transport may not be available

Excellent communication skills, both written and verbal

Confident using computers and willing to learn airline-specific systems

Ability to follow processes and procedures while adapting to changing situations

Willingness to work outdoors in varying weather conditions if required

Passion for delivering outstanding customer service

Self-motivated with the ability to work independently and as part of a team

A positive attitude and commitment to continuous improvement

Please note: A DBS check, aviation security clearance and a full 5-year employment history reference check will be required prior to starting. Any offer of employment will be subject to successfully passing these checks within the required timeframe. xjnqpsq

Click 'Apply Now' to take the next step in your career.

INDTTT

Ad ID: 5417968821