Account Manager / Office Manager - Signage Industry

Description

NEW VACANCY! (SN7321)

ACCOUNT MANAGER / OFFICE MANAGER (SIGNAGE INDUSTRY)

CHESHIRE WEST (Office-based)

Salary: Up to 35K DOE + Pension

Hours: Monday - Friday, 8:00am - 5:00pm

Our client is a well-established, growing business within the signage and graphics industry, with over 30 years of experience delivering high-quality branding solutions to businesses of all sizes. They offer a full end-to-end service including design, manufacture, and installation of signage, vehicle graphics, and promotional displays.

Due to continued growth, they are now looking to appoint a highly organised and commercially aware individual to take ownership of incoming enquiries and project coordination, supporting the Managing Director by managing day-to-day operations.

This is a varied and pivotal position combining elements of account management, project coordination, and office management. You will be the first point of contact for customers, managing projects from initial enquiry through to completion.

You will play a key role in ensuring smooth internal operations, coordinating with design and production teams, and delivering an excellent customer experience.

Key Responsibilities

Manage incoming enquiries via phone, email, and websiteBuild strong relationships with new and existing customersInterpret client requirements and prepare quotationsOversee projects from concept through to delivery and installationLiaise with internal teams (design, production, installation) to ensure deadlines are metMaintain accurate job records and track progress (no CRM currently in place)Support the Managing Director by taking ownership of office operations and workflowIdentify opportunities to upsell or cross-sell servicesEnsure a high level of customer satisfaction at all stagesAbout You

Previous experience in account management, project coordination, or office managementIdeally from a signage, print, creative, or manufacturing environment (not essential)Strong organisational and multitasking skillsExcellent communication and customer service abilitiesCommercially aware with the ability to manage multiple projectsProactive and able to work independentlyComfortable working in a fast-paced, hands-on environmentWhat's on Offer

Opportunity to join a well-established and growing businessVaried role with real ownership and autonomyDirect impact on business operations and growthTo apply for the role please send a copy of your CV

Ad ID: 5418154597