Workplace Concierge / Front of House

Description

We’re looking for a Workplace Concierge / Front of House professional to join a leading interior design business, creating a welcoming, polished and exceptional experience for clients, visitors and employees.

This is more than a traditional reception role. You’ll be at the heart of a creative and design-led environment, ensuring the workplace runs seamlessly while delivering the high level of service you would expect from a premium client-facing business.

The Role

You’ll be the first face clients and visitors see, setting the tone for their experience from the moment they walk through the door.

Your day-to-day responsibilities will include:

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Providing a warm, professional and personable welcome to clients and visitors

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Managing the front-of-house and reception area

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Meeting and greeting high-profile clients and guests

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Managing meeting room bookings and ensuring spaces are prepared to an exceptional standard

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Coordinating refreshments, hospitality and catering for meetings

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Managing incoming calls, emails, deliveries and couriers

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Coordinating visitors, contractors and suppliers

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Supporting the smooth day-to-day running of the studio/workplace

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Liaising with facilities and building management

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Maintaining a polished and professional presentation across front-of-house areas

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Supporting client events, team events and workplace activities

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Providing administrative and general office support where required

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Being a key point of contact for employees and visitors throughout the day

About You

We’re looking for someone who understands that the small details make a big difference.

You’ll be naturally welcoming, polished and confident, with the ability to make everyone who walks through the door feel looked after.

You may come from a background in:

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Workplace Concierge

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Front of House

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Reception

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Hospitality

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Luxury Retail

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Hotels

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Client Services

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Office/Studio Management

You’ll have excellent communication skills, a professional appearance and a genuine passion for delivering outstanding customer service. xjnqpsq

Experience within a creative, design, property, hospitality or professional services environment would be highly advantageous.

What You'll Bring

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A warm and confident personality

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Exceptional customer service skills

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Strong attention to detail

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Excellent organisation and time management

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The ability to multitask in a fast-paced environment

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A proactive, can-do attitude

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Professional communication skills

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Pride in creating an outstanding workplace and client experience

Ad ID: 5418955076