Tenancy Support Officer

Description

Blue Arrow are recruiting on behalf of our client for a Tenancy Support Officer supporting their operations in the Blackpool area.

Main role responsibilities will include:

Driving between sites

Meet with tenants in person to sign tenancy/licence agreements.

Issue and collect notices where required.

Maintain up–to–date key logs and oversee safe key storage.

Carry out routine inspections of properties and communal areas.

Report and follow up on maintenance issues with our head office team.

Monitor compliance items such as fire safety equipment and general condition.

Act as the main contact point for tenants on your patch for day–to–day queries.

Relay tenant feedback, concerns, or requests to the head office.

Provide basic guidance on housing processes and signpost to relevant support services where necessary.

Respond to urgent issues such as damage, anti–social behaviour, or health and safety concerns.

Ensure empty or at–risk units are secure.

Key requirements

Full UK driving license

Available Monday to Friday 9am–5pm

Able to work independently, manage a varied workload, and travel between multiple sites.

Strong interpersonal skills – able to build rapport quickly and handle sensitive situations tactfully.

Good organisational skills and attention to detail.

Confident using email, spreadsheets, and basic property management systems.

Understanding of basic tenancy processes and property compliance requirements (desirable).

Hours of work

4 days a week (6 hours per day, timing flexible)

Competitive rate of pay

Weekly pay

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Ad ID: 5416941523