Service Manager

Description

Service Manager Repairs & Maintenance

Salary: GBP50,000 per annum van and fuel card

Location: Crewe, Cheshire

Hours: Full-time, 40 hours per week (8am 7pm, Monday Friday, plus Saturday mornings on a rota)

Contract: Permanent Hybrid/ Agile working (office, on-site and home)

The Role

An exciting opportunity has arisen for an experienced Service Manager to join the Repairs and Maintenance team of a leading housing provider in Crewe.

You will manage and support an area-based operational team in the delivery of a high-quality Responsive Repairs service. Working within a hybrid model that blends office, on-site and home working, you'll have the autonomy to lead your team while keeping service quality at the heart of everything you do.

What You'll Be Doing

• Leading, managing and developing an operational repairs team to deliver an excellent, customer-focused responsive repairs service

• Applying up-to-date knowledge of building construction, maintenance, repairs and safety legislation

• Managing and performance managing operatives to achieve the highest standards

• Overseeing sub-contractor management and delivery

• Using repairs management information systems to monitor performance and drive service improvement

• Staying ahead of housing sector best practice and relevant legislation

What We're Looking For

Essential:

• Hands-on trade experience, supported by relevant NVQ or City & Guilds qualifications

• Proven experience of managing, leading and developing operational teams

• Up-to-date knowledge of building construction, social housing repairs and safety legislation

• Knowledge and experience of sub-contractor management

• Experience of successfully delivering an excellent customer-focused repair service

• Experience of repairs management information systems

• Excellent oral and written communication skills

• Strong people management and performance management ability

Essential Qualifications:

• Relevant Technical qualification Trade NVQ Level 3 (or equivalent)

Desirable:

• Experience of working as part of a management team delivering front-line services

• Excellent organisational and time management skills

• Site Management Safety (SMSTS) or IOSH

What You'll Get

• GBP50,400 per annum plus van and fuel card

• 25 days' holiday plus bank holidays, with the option to buy additional days and extra days awarded with length of service

• Competitive workplace pension scheme with matched contributions

• Life assurance three times salary

• Health Cash Back Plan covering dental, optical and a range of other treatments

• Confidential Employee Assistance Programme, including counselling, stress helpline and advice on tax, fitness and childcare

• Free eye tests and GBP55 towards glasses for VDU users

• Lifestyle benefits portal discounted gym membership, dining out, cinema, family days out, holidays and airport parking

• Salary Extras discounts app save on groceries, fashion, travel, entertainment and more

• "Thank You" award scheme, with recognition payments of up to GBP350 for outstanding work

• Payment of one professional body subscription per year, where relevant to your role

• Menopause support through a dedicated health plan

• Training and e-learning courses to support your growth and development

• Financial support to study relevant professional qualifications

• Cycle to Work scheme with savings of %

• Season ticket travel loan

• GBP100 annual allowance for personal learning any topic of your choice

• Car lease scheme with tax and NI savings

If you're a hands-on leader with a trade background and a passion for delivering outstanding repairs services, we'd love to hear from you. Apply today and take the next step in your career.

Ad ID: 5419076367