Repairs & Voids Manager

Description

Our client is currently seeking an experienced Repairs & Voids Manager to oversee the delivery of responsive repairs and voids services across their social housing stock.

This is a key interim role, responsible for ensuring properties are maintained to a high standard, void turnaround times are met, and services are delivered efficiently, safely, and in line with regulatory requirements.

Key Responsibilities:

Manage day–to–day delivery of responsive repairs and voids works across social housing properties

Oversee contractor performance, ensuring quality, cost control, and service standards are achieved

Ensure void properties are returned to lettable standard within agreed timescales

Monitor budgets, programmes, and KPIs, reporting on performance and driving improvements

Ensure compliance with health & safety, building regulations, and housing standards

Act as a point of escalation for complex repairs, complaints, and operational issues

Work collaboratively with internal teams, tenants, and external partners

The Ideal Candidate Will Have:

Proven experience managing repairs and/or voids services within social housing

Strong knowledge of responsive repairs, voids processes, and contractor management

Experience working in a local authority or housing association environment

Sound understanding of compliance, health & safety, and housing regulations

Excellent communication, leadership, and organisational skills

Ability to hit the ground running in a fast–paced interim role

Ad ID: 5417589166