Property Services Assistant

Description

Your new company

We are recruiting for an experienced Property Services Assistant to join a busy Property Services team within a well–established Housing Association in Glasgow.This is a varied role providing administrative and customer service support across reactive repairs, planned and cyclical maintenance, contractor management and statutory compliance. The successful candidate will act as a key point of contact for tenants, contractors and internal colleagues, helping to ensure repairs and inspections are coordinated efficiently.

Your new role

Managing repair requests and raising works ordersCoordinating repairs, inspections and contractor appointmentsLiaising with tenants, contractors and maintenance staff to ensure timely completion of worksMonitoring progress of reactive, planned and cyclical maintenance programmesSupporting statutory compliance activities, including gas, electrical safety, asbestos and legionella programmesMaintaining property, compliance and asset management recordsProcessing contractor invoices and monitoring repair completionAssisting with contractor performance monitoring and service improvement initiativesSupporting customer satisfaction surveys, complaints handling and service feedback processesProducing reports and performance information relating to repairs and maintenance serviceWhat you'll need to succeed

Experience working within a property services, repairs, maintenance or social housing environmentKnowledge of repairs processes and contractor managementStrong customer service and communication skillsExcellent organisational skills with the ability to manage competing prioritiesGood IT skills, including Microsoft Office and housing/property management systemsThe ability to build effective relationships with tenants, contractors and colleaguesWhat you'll get in return

3–month temporary contractHybrid working arrangementOpportunity to contribute to the delivery of essential housing maintenance and compliance servicesImmediate start If you're interested in this role, click 'apply now' to forward an up–to–date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Ad ID: 5418990579